Privacy Policy
1. Data Controller
The data controller responsible for your personal data is:
Waldmannstrasse 15, 3027 Bern, Switzerland
Email: info@ilovethemoney.com
Phone: +41 (0)75 415 10 85
2. Data We Collect
| Category | Data Collected | When |
|---|---|---|
| Account data | Email address, hashed password, username, date of birth (where provided for age verification) | At registration |
| Profile data | Display name, biography, profile photo, cover image — all optional and user-controlled | When you complete your profile |
| User Content | Posts, comments, images, videos, community posts, messages you send | When you post or communicate |
| Technical data | IP address, browser type, operating system, session identifiers, access timestamps | Automatically, on each visit |
| Payment data | Transaction reference, payment status, currency, amount — we do not store full card numbers | When you purchase verification |
| Identity documents | Government-issued ID, and parental consent documents for minors — only when you apply for verification | During KYC/verification process |
| Referral data | Referral code used at registration, referral attribution, commission records | At registration and on referral conversion |
| Language preference | Your preferred display language | When you switch language |
We do not collect data through advertising cookies, behavioural tracking tools, or third-party marketing pixels. We do not build advertising profiles.
3. How We Use Your Data
- To provide the Platform — creating and managing your account, enabling posting, messaging, and community features
- To verify your identity — processing verification applications and displaying the verified badge
- To process payments — handling the CHF 10 verification fee and referral commissions
- To ensure safety — detecting and preventing fraud, abuse, and violations of our Terms
- To communicate with you — sending essential transactional emails (verification, security alerts, policy updates)
- To improve the Platform — analysing anonymised usage patterns to understand how we can make the service better
- To comply with legal obligations — responding to lawful requests from authorities and fulfilling regulatory requirements
We do not sell your personal data. We do not use your data for targeted advertising.
4. Legal Basis for Processing
| Purpose | Legal Basis (GDPR / FADP) |
|---|---|
| Providing and operating the Platform | Performance of contract (Art. 6(1)(b) GDPR) |
| Processing verification and payments | Performance of contract (Art. 6(1)(b) GDPR) |
| Safety, fraud prevention, and moderation | Legitimate interests (Art. 6(1)(f) GDPR) |
| Compliance with legal obligations | Legal obligation (Art. 6(1)(c) GDPR) |
| Analytics (anonymised) | Legitimate interests (Art. 6(1)(f) GDPR) |
| Marketing communications (if introduced) | Consent (Art. 6(1)(a) GDPR) |
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described above, or as required by applicable law.
- Account data — for the duration of your account, plus 30 days following deletion (to allow recovery if requested)
- User Content — deleted immediately when you delete it; deleted along with your account on account closure
- Payment and transaction records — 10 years, as required by Swiss accounting and tax law
- Identity documents (KYC) — retained for the minimum period required by applicable anti-money-laundering regulations, then securely deleted
- Technical logs (IP, session) — maximum 90 days, used only for security and fraud detection
6. International Data Transfers
The Platform is operated by a company based in Switzerland. Our servers are located in Singapore, and our hosting provider is based in the United Kingdom.
The European Commission has issued an adequacy decision recognising Switzerland as providing an adequate level of data protection. Transfers to Singapore and the United Kingdom are covered either by adequacy decisions or by appropriate safeguards (such as Standard Contractual Clauses) in our agreements with infrastructure providers.
We do not transfer your personal data to countries without adequate protection unless appropriate safeguards are in place and you have been informed.
7. Data Security
We apply industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:
- Encryption of passwords using strong one-way hashing algorithms
- HTTPS/TLS encryption for all data in transit
- Access controls limiting data access to authorised personnel only
- Regular security reviews of our infrastructure
- Optional two-factor authentication (2FA) for your account
No method of transmission over the internet or electronic storage is 100% secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the competent supervisory authority as required by law.
8. Cookies
I Love The Money currently uses only essential cookies required for the Platform to function (session management, language preference, security tokens). We do not use advertising cookies, behavioural tracking cookies, or third-party marketing cookies.
Full details are available in our Cookie Policy. If we introduce any non-essential cookies in future, we will update the Cookie Policy and, where required by law, obtain your consent before setting them.
9. AI & Automated Processing
I Love The Money does not currently use artificial intelligence for content moderation, content recommendations, or automated decision-making that produces legal or similarly significant effects on users.
If AI features are introduced in future — for example, automated content filtering or personalised recommendations — we will update this Privacy Policy and inform users as required by applicable law before such features are activated.
10. Your Rights
Depending on your location, you have the following rights in relation to your personal data:
To exercise any of these rights, contact us at info@ilovethemoney.com. We will respond within 30 days.
11. Children's Privacy
The Platform is not directed to children under 13. Users between 13 and 17 may register only with verifiable parental or legal guardian consent, collected through our dedicated consent process.
If we become aware that we have collected personal data from a child under 13 without appropriate consent, we will delete that data promptly. If you believe we have inadvertently collected such data, please contact us immediately at info@ilovethemoney.com.
12. Account Deletion
You may request deletion of your account at any time by contacting us at info@ilovethemoney.com. Upon verified request, your account and associated User Content will be deleted within 30 days, subject to the retention periods specified in Section 5 for data we are legally required to keep.
Note that content you have posted that others have shared or saved may persist in their own copies beyond account deletion.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our data practices, applicable law, or platform features. Material changes will be communicated by email or through a notice on the Platform. The effective date at the top of this page always reflects the most recent revision.
14. Contact & Complaints
For data protection questions, access requests, or complaints:
Email: info@ilovethemoney.com
You also have the right to contact the Swiss Federal Data Protection and Information Commissioner (FDPIC): www.edoeb.admin.ch